Reference and Instructional Services Department

Telephone: (818) 677-2277

Chair: Lynn Lampert
Secretary: Sally Brennemann

Reference Room Coordinator and Reference Collection Bibliographer:
Susanna Eng

Coordinator of Instruction and Information Literacy:
Lynn Lampert
email: lynn.lampert@csun.edu

Outreach:
Please contact Coleen Martin (Outreach Coordinator) 677-6396
email: coleen.martin@csun.edu

Reference Services:

• Reference Desk: Reference Librarians staff the Reference Desk during most of the hours the Library is open. They provide a range of informational and instructional services including assistance in finding specific facts and information for patrons; instructing patrons in the use of online databases and developing appropriate search strategies; and assisting students in selecting, locating, and using materials to complete assignments.
• In-depth Consultations: Appointments may be made with Subject Specialist Librarians for lengthier consultations on a topic or reference source.
• Email Reference: You may send email reference questions to a librarian by filling out the Librarian Help by E-Mail form. You will get a response within 24 hours, except over holidays.
• Virtual Reference: You can access our 24/7 Online Virtual Reference Chat Room Service. Click "Live Chat" and you can have questions answered in real-time by a reference librarian.
• Phone Reference: Faculty can call (818) 677-2285 to ascertain if Reference Desk personnel are available for telephone assistance.
• Government Documents: (818) 677-5283 Mary Finley
• Electronic Reference: (818) 677-3012 Marcia Henry

Instructional Services

Librarians offer a range of services to members of the University community including course-related sessions and consultation services. Faculty members are encouraged to consult with their discipline's librarian (see Librarians' Subject Specialties ) and/or make a Request for Library Instruction.

The goals of our instructional services are to:

• Provide information competence-based orientation and instruction on library resources and research strategies in a variety of formats to individuals, groups, and remote members of the University community.
• Actively partner with faculty and other campus entities to integrate information competence instruction into University coursework and instructional planning and co-curricular activities.
• Promote information competence to the faculty and administration as an integral part of education and research at California State University Northridge.
  

Information Desk

Telephone: (818) 677-2285
Wayne Cohen

The Information Desk, located in the main lobby, provides directional assistance, holdings information, referrals to other service areas, printed Library guides and handouts, and campus brochures. There is also a clipboard where you may leave messages for friends.