RTM 403: Evaluation Research in Recreation and Human Services Introduction to Oviatt Library

RTM403: This course teaches students how to conduct evaluation research in the field of recreation and tourism. The majority of students have a focus on event planning, while the others focus on tourism, recreation or hospitality. Students are required to design and conduct an evaluation project and write a report based on their finding. They may need to find the following information from literature: instruments that measure what they want to evaluate (e.g., consumer satisfaction, learning outcome, need and preference), relevant theories, research design information.

Please identify if the Library owns the following: 

• Books about SPSS(computer file) , Excel or Electronic Spreadsheets

• demonstrate to students how to find books or journal/magazine articles using keywords, such as event planning, learning outcome, customer satisfaction.

The Goals doing Library research at Oviatt Library are:

• Become familiar with the Library homepage at http://library.csun.edu
• How to find a book, a  periodical, a video in our catalog (features in the catalog-help with citing, emailing records, Map it, RESERVES),
  •  Basic Catalog Search
  • Advanced Library Catalog Search
     
• How to find  articles on a sample topics.  Starting point is 
• Find Articles By Subject Recreation Tourism Management
•  Point out Simple Search (search up to 10 databases at a time and store records on your own Simple Search electronic shelf) and SOME of the  native interfaces, e.g. (ABI Inform Proquest), Science Direct (Elsevier),  AND/OR General Onefile (Thomson-Gale AND Google Scholar.  Learn how to link Google Scholar to our Find Text menu.)
   
    Find Text helps identify if CSUN subscribes  -  example for the article "SERVQUAL: A multiple-item scale for measuring customer perceptions of service quality"