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  1. What is Find Text?
  2. How do I access Find Text?
  3. Who can use Find Text?
  4. Why is the full text not always available?
  5. Why is there sometimes more than one option for full text?
  6. Why do the options in the Find Text menu vary?
  7. What does "request document via Interlibrary Loan" mean?
  8. What does "use citation linker" mean?
  9. What does "save citation information" mean?
  10. Why don't I see any Find Text buttons?
  11. When I click on the link to the full text, I only get to the journal's home page or the table of contents. Why?
  12. Once I am in the database that is supposed to have the full text, when I click to get it, the article isn't there. What should I do?
  13. What do I do when I get a "bad URL", an "Error 404", or some other "not found" message?
  14. Why are there multiple windows?
  15. Does Find Text work with Pop-Up Zapper or a similar pop-up window disabling program?
  16. Where can I get more help?

1. What is Find Text?

Find Text menu

2. How do I access Find Text?

3. Who can use Find Text?

4. Why is the full text not always available?

If the option to link to full text is not on the Find Text menu:

5. Why is there sometimes more than one option for full text?

Occasionally the same journal is available in more than one database. 

6. Why do the options in the Find Text menu vary?

When you click on the Find Text button Find Text button, the system displays only those services which are available for that particular citation.  Therefore, different citations will have different Find Text menus.

7. What does "request document via Interlibrary Loan" mean?

CSUN does not have that particular article either online or in print. Therefore, you may request that the Library obtain a copy of the article for you from another library.

8.What does "use citation linker" mean?

Click this link to change some of the citation information (such as volume number, issue number, or page number) if you believe that the displayed citation information is incorrect. Once you modify the citation information, resubmit your search and Find Text tries to locate the new citation.

9. What does "save citation information" mean?

Click this link if you want to create a link to this article on a website or in WebCT. The Capture Citation page that opens:

10. Why don't I see any Find Text buttons?

11. When I click on the link to the full text, I only get to the journal's home page or the table of contents. Why?

Sometimes Find Text can only take you to the journal's table of contents or a database home page. From there, you will have to browse the table of contents to locate the issue and article you need; or, search the database to retrieve the full text.

12. Once I am in the database that is supposed to have the full text, when I click to get it, the article isn't there. What should I do?

13. What do I do when I get a "bad URL," an "Error 404," or some other "not found" message?

14. Why are there multiple windows?

15. Does Find Text work with Pop-Up Zapper or a similar pop-up window disabling program?

No, you must turn them off in order to use Find Text.

16. Where can I get more help?

Ask a Librarian


Revised: January 25, 2008 by D. Skaggs; February 3, 2004 by K. Dabbour and J. Wakimoto.

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