FCS 427 Consumer Issues and Advocacy

Consumer Issues and Advocacy

Jump to: Books / Complaint Guides & Consumer Agencies / Business Addresses / Brandnames / Journal Articles / Newspapers / Government Agencies & Activities / Laws and Regulations / Internet


Books

Use the Library Catalog to find books at the CSU Northridge Library. (How to Use the Library Catalog gives tips for effective searching and more). Be sure to note the location (floor, stored, etc.) of the book as well as the call number. Ask a reference librarian for assistance if you have trouble determining what subject headings are used for your topic (e.g. Automobiles--Purchasing, Hazardous wastes--Law and legislation, Product Safety, Labels, etc.).


Complaint Guides and Directories of Consumer Agencies

Many of the sources listed below include tips on how to avoid problems before you buy as well as how to resolve complaints.


Business Addresses

  • California Business Search (California Secretary of State). Incorporation information on California corporations, including contact information.
  • California Manufacturers Register (Reference Room, ref T 12 .C34)
  • Directory of California wholesalers and service companies. (Reference Room, ref HD 9981.7 .C2 C34)
  • Directory of Corporate Affiliations (Reference Room table 3)
  • Southern California Business Directory and Buyer's Guide (Reference Room table 3)
  • Standard and Poor's Register of Corporations, Directors, and Executives (Reference Room table 3)
  • Ward's Business Directory (Reference Room table 3)
  • Telephone directories or use Switchboard

Brandnames

  • Brands and Their Companies (Reference Room, ref HD 69. B7 I584)
  • Companies and Their Brands (Reference Room, ref HD 69. B7 I585)
  • Encyclopedia of Consumer Brands (Reference Room, ref HF 5415.3 .E527 1994)
  • International Brands and Their Companies (Reference Room, ref HD 69. B7 I58)
  • Trademark search section of Oviatt Library's Patents, Trademarks, & Copyright webpage.

Journal Articles

Databases

How to find the articles once you know which ones you want (and other helpful information)


Newspapers

Full-text newspaper databases

News via the Internet

  • News on the Web lists news websites. These are particularly useful for very current, up-to-the-minute information and include television and radio news sources as well as online newspapers.

Government Agencies and Government Activities

Indexes and Lists of Government Publications

Brief Information about the United States Government and its Activities

  • United States Government Manual (Print copy also available: Reference Room, ref JK 421 .A3)
  • Congress and the Nation (Reference Room, ref KF 49 .C65)
  • Congressional Quarterly Almanac (latest in Reference Room, ref JK 1 .C65)
  • CQ Weekly (Oviatt Library subscription) is a great source to track what is going on in Congress.

Brief Information about California Government Agencies and their Activities


Laws and Regulations


The Internet


Created by Mary M. Finley. Maintained and updated by Doris Helfer.
Any questions or comments: doris.helfer@csun.edu