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ILL Electronic Delivery Information

ILL offers the convenient option of having articles delivered to you via Electronic Delivery without ever going to the library or waiting for mail delivery.  Expect electronic articles to be available on your virtual desktop a few days sooner than a paper photocopy would arrive on your real desktop. Electronic delivery is available for items that are delivered to us electronically from the lending library. 

How do I sign up for electronic delivery?

Logon to the ILL system. From the main menu, click the button labeled "Change Personal Information". For the choice "Preferred Electronic Delivery if Possible (pdf file via web)," choose "Yes" to have your electronic articles posted to your ILL account.

How do I know if my computer can receive electronic articles?

You will need Adobe Acrobat Reader installed and configured to work with your Web browser in order to view, download, and print these articles.  If you can read the sample page, then your computer has the necessary software installed to work with your Web browser. However, if your computer tells you the file type is unknown and asks if you want to save the file to disk, then you need to install the Adobe Acrobat Reader software.

How do I get Adobe Acrobat Reader?

Acrobat Reader is available without charge from Adobe Systems, Inc. Click the "Get Acrobat Reader" button to go directly to the download page.

How do I get my articles when they arrive?

Logon to the ILL system. On the main menu, choose "View/Download Electronically Received Articles" This will give you a list of all items that you have waiting to view or download.

How do I know which requests will be electronically delivered and which ones will not?

The ILL system sends you an e-mail notification for each item received. That e-mail will include information about the delivery method.

What if I do not want electronic delivery?

Paper delivery is the default. Electronic delivery will be provided only if you choose it as an option on your Personal Information Form in the system.

What if I have questions about electronic delivery?

You can e-mail questions to the Interlibrary Loan Office or call us at 818(677)-2294.