Meet the Team
Director
Justin Kovalcik
"Welcome! The Library Systems Group (LSG) consists of three dedicated units: Learning Commons, Systems Support Specialists, and Web Services. These units work with all areas of the library to ensure library patrons are able to complete their transactions and successfully navigate through their informational needs. The hard working members of LSG work together to provide the best service possible for our patrons, team, Library, campus, CSU and community. The changing landscape of technologies and patron needs can be difficult; however, LSG is committed to listening, learning, and actively participating in the Library's mission."
Learning Commons
Learning Commons Lead
Eva Cohen
Manages operations of Learning Commons services. Troubleshoots equipment and oversees implementation of new technologies and services in Learning Commons areas, including the Creative Maker Studio, Library Technology Services, and collaborative study areas. Assesses student success through lending programs and area services. Coordinates workshops and other promotional events and outreach opportunities.
Learning Commons Coordinator
Mariana Bonilla
Coordinates daily operations of the Learning Commons including both the Library Technology Services desk and Creative Maker Studio. Oversees student employees at both service desks and assists with hiring, training, and evaluating employees. Works with the Learning Commons Lead to implement and maintain various technology services, write training materials, and troubleshoot equipment.
Student Assistants
Creative Maker Studio (CMS)
Support a wide variety of library makerspace services including multimedia equipment checkout, 3D printing, sewing machines, virtual reality, creative scanning, vinyl cutting, button making. Maintain various room services such as an audio recording room and a production room. Student assistants help patrons with troubleshooting complex software loaded on high-end computer stations located in the West Wing as well as curate and present workshops on various topics related to the CMS services.
Library Technology Services (LTS)
Maintain and troubleshoot all computer stations, printers, and scanners in the public areas of the Library. Lend out various technology accessories such as chargers, adapters, headphones, calculators, and more. Student assistants answer about 20,000 patron questions per semester related to computer technology and software. They also provide support for the interactive display rooms and stations throughout the Library to ensure they are running as expected.
Systems Support Specialists
Systems Support Specialist
Sean P. Goggin
Provides comprehensive support for the public, staff, and tenants' information & communications technologies housed in the Library.
Web Services
Library Web Services Coordinator
Elizabeth Altman
I am the primary web server admin and manage web projects and web services, as well as web accessibility compliance. Ask me if you need help with ScholarWorks, LibGuides, Drupal, or Web-Two.
Web Developer
David Morck
Supports Library’s electronic presence – install, configure, maintain, and develop web-based applications, provide support to Library Systems as needed. Ask me if you need help with web based services, digital wayfinding / media wall, or event promotion.
Web Developer
Guillermo Flores
Provide library website support by managing website content through the use of various tools and APIs such as Drupal and Primo/Alma APIs. Also responsible for creating/updating web apps such as the various Audio Exhibits and the Wayfinding service.
