Resolving Interlibrary Loan Login Problems

Eligibility

Interlibrary Loan services are available to currently enrolled CSUN students, currently employed CSUN faculty and staff, and Emeritus faculty. Valid users should login to Interlibrary Loan using their CSUN User ID and password.

Possible Problems

• You have made an error entering your CSUN User ID and password. This is the same ID you use to login to the Portal or WebMail. Do not use your student ID number or barcode. To obtain your CSUN User ID, or reset your password, please go to the Campus Portal and select the appropriate link.
• You have a block on your Library account. If you have overdue items or owe fees for lost/damaged materials, you will need to clear them by returning overdue items or resolving any lost/damaged item fees. See Fees and Potential Holds for Overdue, Lost, or Damaged Library Materials and Equipment for more information.
• If you've reviewed these suggestions and are still having trouble, please submit an Illiad Login Problem Report.