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Device Lending Program


Support

  • Lending - Guest Services (818) 677-2274
  • Technical - IT Help Desk (818) 677-1400

Device Loaner Program

The Device Loaner Program has concluded for the Fall 2024 semester.  If you have a device and are experiencing issues, please return the device to the Guest Services desk in the library to exchange for another.  If you did not receive a device, new appointments for devices will be made available in Spring 2025, date to be announced in January 2025.

In collaboration with Campus IT, the University Library offers laptops, tablets, and hotspots through the Device Loaner Program. Devices are available for semester-long loans with a one semester renewal option (if eligible).

The Device Loaner Program is available to currently enrolled CSUN students only. A CSUN MataCard or physical CSUN ID card is required in order to check out. 

The program provides technology to students who are without a device so that they may continue their education uninterrupted. These devices will be checked out at no cost to current students.  

Device List

Device TypeCheck Out/Return Instructions
Windows 10 LaptopInstructions for how to set up your laptop
iPadBefore returning please charge, sign out, and erase all content and settings.
HotspotPlease charge before returning. 

Returns

Devices must be returned to the originating lending desk inside the University Library.

Prior to Fall 2024, if you checked out your device from the Library Technology Services desk, please return it back to this desk for proper processing through an older loan system. 

Devices checked out after August 19, 2024 from the Guest Services desk must be returned back to the Guest Services desk for processing through the new loan system.

Renewals

Devices checked out prior to Fall 2024 are not eligible for renewal and must be returned to the Library Technology Services desk by Wednesday, August 21, 2024. 

Devices checked out after August 19, 2024 are eligible for one semester-long renewal (if eligible). More information on renewals will be made available in December 2024. 

Program Policies 

  • The program is only available to active CSUN students enrolled in the upcoming and/or current semester. 
  • Students must present either a CSUN MataCard or physical CSUN ID card in order to check out. 
  • Students must have no outstanding Library fees and no overdue library materials.
  • A pickup appointment is required in order to check out devices. 
  • Students must arrive on time. Early or late appointments will be turned away and asked to either wait for their timeslot or asked to create a new appointment. 
  • All checkouts must be done in-person at the Guest Services desk located on the Main Floor of the University Library.
  • Devices are available on a first-come, first-served basis, based on soonest appointment timeslot.
  • Creating an appointment does NOT guarantee availability for your desired device. 
  • Students may only check out either a Windows Laptop OR iPad. 
  • Devices are checked out as 'kits' that include charging cables, bags, etc. When returning, ensure all components are present with the kit at check in.

Support

For questions regarding device availability, checkout policies, pickup appointments, etc. please visit the Guest Services desk or contact us at libcirc@csun.edu or call (818) 677-2274.

If you need technical support for your device, please contact the IT Help Center or visit the Ask-a-Tech IT Help Desk located on the Main Floor of the University Library for in-person support.  

Device Lending Program


Support

  • Lending - Guest Services (818) 677-2274
  • Technical - IT Help Desk (818) 677-1400

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Last Updated: 12/18/2024