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Services for Users with Disabilities

The CSUN University Library is committed to providing accessibility to library materials, programs, and services to all of its users. All staff members working in public services areas of the Library will make every effort to accommodate reasonable requests from users with disabilities. If your disability is invisible, please identify yourself as having a disability when seeking assistance.

The University Library houses over 1,000,000 items and includes material in a variety of formats: books, audio books, periodicals, closed-captioned videos and DVDs. Most Library materials are available for a 16 week check-out period for undergraduate and graduate students (this excludes periodicals and reference materials).

Librarians staff the Reference Desk during most of the hours that the Library is open. For lengthier consultations, students are welcome to make appointments with Subject Specialist librarians.

General information regarding Library services may be found on the Library's homepage.

Access to Library Services

Computers/Assistive Technology

The Library has established four assistive technology study rooms featuring a wide range of sophisticated hardware and software designed to increase access to Library resources for students with disabilities. The rooms are located on the first floor of the west wing. CSUN students wishing to use one of the assistive technology rooms may obtain a key at the Guest Services desk located in the lobby. Students will be asked to present their card from the Disability Resources and Educational Services (DRES) office indicating that they have received appropriate training on the equipment, and a current valid CSUN ID.

Locating and Retrieving Materials

Library staff will make every effort to assist students with a disability in obtaining information from library databases or library resources that are inaccessible due to a disability.

Items can be paged from most areas of the library, including the main collection.  They are available for pickup at the Guest Services desk the next business day.  Items requested from the Automated Storage and Retrieval System (AS/RS) are available for pickup at the Guest Services desk within 10-15 minutes.[VM1] 


If you need assistance using a scanner, staff in the Library Technology Services office, located on the first floor, northeast corner of the Learning Commons, can provide assistance (scans can be emailed to you or downloaded). Additional information on scanning may be obtained from the Library Technology Services office. CSUN students are also encouraged to use the equipment in the Assistive Technology Rooms.

Renewing Materials

You can renew circulating library-owned materials four ways:

  • Visit Onesearch Catalog and Discovery system to log into your account and renew books online
  • Email a renewal request using our online renewal form
  • Renew items by phone by calling (818) 677-4745 (available 24 hours a day)
  • Bring items to the Guest Services desk during regular library hours

Once you have renewed an item the maximum number of times, you must return it. Overdue books and books on hold for other users cannot be renewed.

Reader Provisions

Library personnel CANNOT read from books or periodicals for patrons. Students should contact the Disability Resources and Educational Services (DRES) in advance of their needs for guidelines on research assistance.

If you find a specific accessibility problem with a Library resource or service, please let us know using our ADA Problems with Library Services and Resources reporting form.

Additional Information

Restrooms, Telephones, and Drinking Fountains

Wheelchair-accessible restrooms are available on all floors of the library.

Telephones for on campus calls (such as departmental offices) are located on the 2nd-4th floors.

Building Access


The CSUN University Library features wheelchair accessible entry ramps located on both the East and West sides of the building's main entrance. The East doors of the Main Entrance are also power assisted.


An elevator accessible to all floors is available (once inside the library) in the Library's East wing. An elevator located near Guest Services provides access to the Garden Level and the first-fourth floors.



Information on parking locations for disabled students can be found on CSUN's Parking & Transportation page.


Campus parking information may be obtained at the CSUN Information Booth located at Lindley and Nordhoff streets (south side of campus) or on CSUN's Parking & Transportation page.

Campus Contacts/web pages

Off-Campus Web Sites of Interest