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Technology Support

The University Library building is closed until further notice. Learn how you can get remote technical support now!

Library Laptop/Tablet Support

Get help with library laptops and other checked out devices by calling Library Technology Services during open hours at (818) 677-6304 or start a live chat with a tech support assistant using the LTS/CMS Live Chat Help Widget on the bottom right corner. You can also submit a Library Laptop and Tablet Support Request at any time to get help from a library IT specialist.

Need software help?

Book a 15 minute Zoom time slot to get virtual one-on-one creative software help with a CMS student assistant software expert!! Visit our Software Help Reservation Page for more information!

Device Loaner Program Support

Get help with CSUN technology, campus applications, and devices borrowed through the CSUN Campus Store by using the CSUN IT Help Desk online resource page or you can call (818) 677-1400.

The Learning Commons located on the main floor of the University Library is home to a wide range of technology-based support services. Library Technology Services, the Creative Media Studio, and the CSUN IT Help Desk are three service points you can visit to receive specialized technology support depending on your question. Find out who to go to for the help you need!

Two students using the CMS recording studio

Library Technology Services Support

Library Technology Services (LTS) provides technology support for Library hardware/software. This includes answering informational and technological support questions regarding library devices and services. LTS is strictly associated with the Library. Supported technology and services include:

Visit the Library Technology Services desk in the Learning Commons to get the help you need for the above services.

Creative Media Studio Software/Hardware Help

The Creative Media Studio (CMS) offers assistance and training for supported multimedia software and hardware as well as provides advice or recommendations for fulfilling your creative vision. Supported technology and services include:

Stop by the Creative Media Studio to get the software/hardware support you need and get started on creating now!

CSUN IT Help Desk

Adjacent to the Library Technology Services desk, the CSUN IT Help Desk offers assistance with questions and issues related to CSUN technology and other campus applications. Supported technology and services include:

  • Canvas
  • CSUN email
  • MyNorthridge Portal
  • User ID and Passwords
  • Wireless network
  • Software downloads/accessibility on personal computers

Additional resources for faculty include referral services to technology training, video production and lecture capture, and instructional design support.

For more information about all of these services please visit the IT Help Center website, Information Technology website, or stop by the CSUN IT Help Desk in the Learning Commons.