The Learning Commons located on the main floor of the University Library is home to a wide range of technology-based support services. Library Technology Services, the Creative Media Studio, and the CSUN IT Help Desk are three service points you can visit to receive specialized technology support depending on your question. Find out who to go to for the help you need!
Library Technology Services Support
Library Technology Services (LTS) provides technology support for Library hardware/software. This includes answering informational and technological support questions regarding library devices and services. LTS is strictly associated with the Library. Supported technology and services include:
- All laptops/tablets and devices checked out from the LTS desk
- Library lab technology
- Public Computer support
- Includes software offered on Library devices
- Visitor computers
- Printing help
- Scanning assistance
- Public Computer support
Visit the Library Technology Services desk in the Learning Commons to get the help you need for the above services.
Creative Media Studio Software/Hardware Help
The Creative Media Studio (CMS) offers assistance and training for supported multimedia software and hardware as well as provides advice or recommendations for fulfilling your creative vision. Supported technology and services include:
- All items in Multimedia Equipment Checkout from the CMS.
- One-on-one Creative Software Help
- Includes software offered on CMS West Wing lab computers
- Expertise available on Video, Photo, and Audio recording and editing
- Includes in-person assistance with the onsite recording studio
- 3D printing/modeling
CMS software support has temporarily moved to the Library Technology Services desk while the CMS remains closed for the Fall 2021 semester. Stop by the LTS desk to get the software/hardware support you need and get started on creating now!
CSUN IT Help Desk
Adjacent to the Library Technology Services desk, the CSUN IT Help Desk offers assistance with questions and issues related to CSUN technology and other campus applications. Supported technology and services include:
- Canvas
- CSUN email
- MyNorthridge Portal
- User ID and Passwords
- Wireless network
- Software downloads/accessibility on personal computers
- Adobe CC Licenses
- DUO Multifactor Authentication issues
Additional resources for faculty include referral services to technology training, video production and lecture capture, and instructional design support.
For more information about all of these services please visit the IT Help Center website, Information Technology website, or stop by the CSUN IT Help Desk in the Learning Commons.